Bob, Ted, Carol and sue too.

I am having to sue Ford for an apparently known fault on an engine. The car was stopping and going into limp mode, black smoke, and stalling. I sent it to a local workshop that had serviced the car regularly,...

In-dealer’s exposure

How do you go about dealing with poor workmanship? Our 2004/54 BMW 318i went in to the BMW dealer we bought it from for what we were told to be necessary work just before we took it to France and Spain...

Tester money

Recently, I had my 2000 Land Cruiser serviced by a small, independent garage with a good reputation. Following the service I was chatting with the mechanic who carried out the service. I mentioned that...

Scratching a leaving

Three years ago I purchased a new Mercedes CLS 320 from a local main dealer and was persuaded to utilise MB Finance as their rate was 3.5%. This seemed a very good deal against other options and there...

Gearless worrier

I have a three and a half year old Mercedes C Class. 3 times since year one I have reported a loss of upchanging of gears. Each service they said there was no fault found. My car has done 31,500 miles...

Mitsanthropic

My 10-month-old Mitsubishi broke down on the 14th July. I put approx 45 litres of diesel in the car on 12th July and covered 200 miles before it broke down. I have all receipts for fuel. The Mitsubishi...

Lex loather

Further to the recent letter from P.W., of Dyserth that drew attention to the possible risks of buying a car when the vendor is not in the UK, I'd like to also draw attention to the risks faced when the...

Ripoff yarn

I am researching the best course of action for my problem with a car dealer. We are out of pocket in the amount of £2,090. I have reported to Consumer Affairs the OFT but I think that there is no recourse...

Corsa and effect

I wonder if you could help me with a problem I am having with a Vauxhall Corsa, purchased new in March 2008 for cash. The car broke down on March 26th and was towed by the AA to our local Evans Halshaw...

Peugeotory

I wonder if you might be able to offer some advice please. Over the last couple of months I have had problems with my nine-year-old Peugeot 106 and despite asking two garages to investigate it is still...