Ask Honest John

Most recently answered warranties questions
I plan to buy a new Citroen C3 from a Citroen dealer in Lancashire. I live in Isle of Man but there is no Citroen dealer here. Would the servicing by another garage be acceptable for Citroen warranty purposes?...
My Mercedes Marco Polo will be 3 years old in March. I would like to extend the warranty. What are the pros and cons of the Mercedes warranty (£804 for 2 years) compared to third party offerings?
We had the timing chain replaced in October 2022, but the new one fitted has just snapped. Is there a warranty on all BMW products ? The garage who fitted it tell us there was only a years warranty on...
The spares required for a warranty repair are not available and I've been given no ETA for delivery. How long is reasonable for car to be in repairer. Spares ordered 29/08/23
We bought a Land Rover from a private seller with an extended warranty certificate. Unfortunately we have had a major fault on the vehicle which requires work, which will hopefully be covered by the warranty....
Is it best to use main dealer for servicing to keep 10 year warranty, or independent garage using main parts?
Can you advise me on the most suitable car warranty that would give me peace of mind for about three years (or longer) - if required and available? The car I am looking at is a Volkswagen Passat 1.6 Blue...
I have seen a car for sale with an online retailer. It includes a number of extras in the price. Can you tell me who would honour the warranty and service plan if the online company went bust?
I am looking to buy an eight-year-old Citroen C4 Picasso from a main dealer. The cam belt hasn't been changed and the dealer says it is not due until 10 years. The car comes with a 12-month warranty, will...
I have a car that is 17 months old. I've owned it since new and covered 8000 miles in that time. A month ago, the car developed a gearbox grinding/crunching. The dealer diagnosed a problem with "first...