I bought a unsatisfactory, faulty car and the dealer won't give a full refund. What next?

I bought a 2006 BMW E46 2.0-litre diesel convertible on 13 May for £2700. It'd done 105,000 miles. I bought it in Birmingham, I live in Shropshire. On the drive home, it was clear that between 1200 and...

I just bought a used car, which suffered power loss suddenly. Can I reject the car for a refund?

I've just purchased a 2018 Peugeot 3008 1.5 diesel EAT8 auto. After a short break during a journey, the car suffered power loss, limiting the speed to 20mph. No misfiring or warning messages were visible...

Dealer didn't tell me the car I put a deposit on only came with one key. Can I get a refund?

I recently put a deposit down on a car but, prior to paying the deposit, I asked a few questions relating to the car. One of which was whether the car came with one or two keys. The dealer didn’t answer...

We bought a vehicle that isn't fit for purpose. How do we get our money back?

My daughter just bought a horsebox that was converted for her. She took delivery on Friday. She took it for a drive yesterday after she taxed it, but oil is pouring out of the head gasket area and dripping...

The cam belt failed on our car. Where do we legally stand with this issue?

I bought a 2016 DS3 on 3 July from a non-main dealer garage. Two and a half weeks ago (3 months and 2 weeks after buying), I was driving on a dual carriageway, roughly 68mph when the car cut out. I rolled...

Why is it so hard to return a car that has clear issues?

I purchased a secondhand Toyota Yaris hybrid from a Toyota dealer. I was encouraged to take a different Yaris on a test drive due to the car I was buying being trapped at the back of the lot. I agreed...

I bought a falsely advertised ULEZ-compliant car. What can I do?

I bought a 2012 BMW X3 diesel advertised as ULEZ-compliant. I discussed the necessity for Euro6 with the salesman in the initial telephone conversation and was assured that the car is Euro6 so is ULEZ...

Car I bought should be registered a total loss. Am I owed a refund because I didn't know?

My son recently bought a 2012 Audi A3 from a dealer. He paid £7000 for it. When we got it home, we noticed the camber was way out on the front wheels, you could see the difference visually. We had it checked...

I've been missold an accident-damaged, remapped car. What are my options?

I need some legal advice. I bought a 2018 BMW M140i in February from a used car garage (not BMW). Car was sold as having BMW warranty until 2021 and no mentions of any accidents. After I bought the car...

My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....