How should I go about getting my air conditioning re-gas done under warranty?

We have a two year old SEAT Ibiza which needed an air conditioning re-gas, costing £70 as it wasn't covered by warranty. Nine months down the line it has failed again. By my reckoning, it has a leak which...

My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs?

After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...

Can I claim against a dealer who says my burnt out clutch is wear and tear?

In April 2016 I bought a 2014 Vauxhall Zafira Tourer with 9500 miles on it. Now, just 11 months and 6000 miles later, the clutch has burnt out. The car is still under the manufacturer's warranty but the...

Can worn tyres put enough pressure on the transfer box to crack the casing?

The transfer box on my 2013 Vauxhall Antara requires replaced as the bearing exploded and cracked open the casing. The garage have informed me that although all my tyres are well above the legal limit,...

How do I claim against a dealer who is liable for a tyre puncture on my Honda Jazz?

I purchased an approved Honda Jazz from at a main dealer in May 2016. At the time, I pointed out that both the rear tyres had sidewalls that were quite worn and rough looking. The salesman said not to...

Does the dealer have a responsibility to fix the warped discs on my newly bought Skoda Citigo?

I bought an 'Approved' Skoda Citigo two weeks ago from a local main dealer. The car has 29,000 miles on it and is still within the manufacturer's warranty period. The first time I drove it any distance...

Are clutch problems with the newer Nissan Micra K13 a known problem?

I own a 2015 Nissan Micra K13. After about a year and 35,5000 miles (still on warranty), the clutch in the car broke down and the local Nissan dealer refused to fix it on his own expense. I know how I...

After seven months of problems with my Citroen C4 Grand Picasso can I return it?

I purchased a 2008 Citroen C4 Grand Picasso on 29 July 2016 with a warranty. Within a week I had bought two new front tyres and windscreen wipers for the car as they were in a poor state. A few months...

My warranty does not cover my broken 2015 For Focus because the wrong oil was used - what do I do?

I bought a 2015 Ford Focus ST TDCi and have done 17,402 miles. It has now broken and I've been told by Ford it is not covered by warranty because the wrong grade of oil in it. It has cost me a lot of money,...

Why can't I warranty the battery for my car if I only do 1500 miles a year?

I own a Suzuki Wagon R+ automatic. I am disabled and only drive about 1500 miles a year. Last week I had to call out the RAC because my car wouldn't start. The battery had basically had it and a new battery...