Is it fair for an insurer to refuse cover due to a no fault accident?

My 68 year old mother has just purchased a new Fiat 500 to replace a 10 year old Ford KA. Two years ago, while the car was parked in a supermarket car park and my mother was shopping, the KA was hit by...

My insurer refuses to suspend my policy while I get a new car - what do I do now?

I was recently involved in an accident which wrote off my car. I've notified my insurer without claiming and the third party hasn't claimed either (I suspect she was not insured to drive to begin with...

My insurer charged me double - how many motorists renew without double checking?

I just received my car insurance renewal notice from Saga. They said I paid £417 last year and this year will be £293. Sounds good, except I actually paid £208 last year. When I queried this I was told...

Can I get a remap to improve the fuel economy of my Kia Cee'd?

Based on your advice and all you've written, I bought a Kia C'eed estate auto 1.6 diesel (no DPF) with 37,000 miles on the clock from a Kia dealer this January for £5500. I drive approx 30,000 miles a...

What is the cheapest way to insure a van for a young, self-employed tradesman?

My 19 year old son is just about to qualify as a carpenter and needs a van because he will be self-employed. Please can you advise the best type of van insurance company who specialise in young drivers...

How and what do insurance companies base their premium calculations on?

How and what do insurance companies base their premium calculations on? It is becoming obvious that they are not insuring the car, but the driver. To add to the confusion, they do not seem to insure the...