I have just discovered that my used car was sold to me with the DPF removed - who is responsible?

I bought a used Jaguar XF from a garage a year ago and it has just failed its first MoT since I've owned it. On investigation, it turns out that the Diesel Particulate Filter has been removed at some point...

A dealer agreed to restore a classic car I bought - can I get a refund if he won't do the work?

I bought a classic car that's falling apart from a dealer. We arranged that he would get it reassembled and on the road for me. That was five months ago. I have gone to see it on several occasions and...

My Ford Kuga broke down at 65,000 miles - is the dealer responsible to fix it?

I bought a Ford Kuga 2.0 TDCi automatic two years ago, with approximately 50,000 miles on the clock. It started juddering and displayed a transmission fault on the dash. I drove the vehicle directly to...

Our approved used Skoda has suffered multiple faults since purchase - do we have to accept it back when it's repaired?

I purchased a Skoda Yeti from an authorised Skoda dealership 12 weeks ago with a full Skoda service history. However, it has been off the road, in their garage for 17 days with broken suspension springs,...

I was mis-sold a car that apparently had a warranty - can I reject it for a full refund?

I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's warranty, so I had six months left on it. The...

My daughter's previous insurer didn't notify her of a CCJ against her - should they indemnify her?

My daughter was involved in a minor supermarket car park incident three years ago. She denied responsibility at the time, which her insurers (Direct Line) seemed to accept, and the incident remained on...

I bought a Cat N car, which is actually a Cat S write off - what do I do?

I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...

I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value?

I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with first registration in my daughter's name. However,...

My classic was damaged inside a rented garage - who is liable?

I rent a garage from a local housing association and I park my classic Saab 900 in there. I recently visited the garage to find that they had replaced the roof without informing and with the car in situ....

Is driving without a wing mirror illegal?

The driver's side wing mirror on my daughter's Honda Jazz has been broken (she caught it on a post while reversing). She has it taped up and cannot see to the rear of the car in it. A replacement is £300+...