Why can't a get a refund for my tax disc?

My wife & I both have personalised number plates & for the 3rd time I have lost out with DVLA when changing the registration to a new car. The total of the money involved is now approaching £350. We have...

Bought a car with a new engine without realising.

I've bought a used 2010 Skoda Octavia VRS. When purchased, I purchased on the assumption that at 21,000 miles the car was on its original engine. I later found out that only one month before purchase...

Issues with my used Smart car.

I purchased a car from a dealer 5 weeks ago. At the time he had said he had replaced all the plugs but if had problems to bring the car back. 2.5 weeks later thecar broke down and I had it towed back to...

Recouping losses after an accident

One week before a non-fault accident I spent £700 on a service which included 4x new brake discs and 4x new brake pads. Diamond insurance has written off my car (they did not confirm whether this is...

BMW 120d engine failure at 4 years old (Full service history)

I have a BMW 120d that has suffered a serious internal mechanical failure, as yet not fully diagnosed. The car is full BMWSH and at 140,000 miles. I bought it a few weeks ago and the garage I bought it...

Faulty repairs from insurer approved workshop.

On 30th April my wife had a crash in her Discovery 3 (her fault she pulled out on a 3 tn truck) and was struck at 50mph on the OSF wheel. The car suffered extensive damage and was recovered to our insurers...

Vehicle repairer missed damaged suspension

My vehicle was recently hit by a third party which caused visible panel damage and unseen suspension damage. The 3rd party insurance (Saga) has been exemplary in arranging a hire car and to have the bodywork...

Is this 'wear and tear'?

Bought a Honda Civic from a main Honda dealership six months ago, recently a Saab engineer had a look over and said (quote) "There's a transmission whine at idle and reverse gear engagement is very,...

Electric windows stopped working at MOT

During my MOT, the 'shaker' upset my electric windows which now do not work at all, dead at the switches all round. The garage have tried to fix it but were not able to resurrect them, describing the...

Bought used van- air con not working

07 June 2012- I bought a van from Anchor Vans 06 July- drove van for first time after buying it, air con was not working 20 July- local garage did air con service/ diagnostics- condenser cracked 27 July-...