How do we get a refund for a faulty car?

We recently bought a 2012 Ford Galaxy. We have driven it four times and had an engine malfunction warning come up three times. We have only had the car a month, but it has spent the last two weeks at the...

Can I reject my car because of undisclosed repairs?

Two weeks ago I purchased a 4.5 year old Audi A4 quattro from an independent dealer. I have now discovered the front off-side wing has been replaced, drivers door been removed, bonnet re-positioned, bonnet,...

Are we entitled to a refund?

My father recently bought a used car from Evans Halshaw. His own car broke down and he needed a car urgently as my mother is in hospital 20 miles away and my father likes to visit daily. His own car...

Rejecting a new car for pulling to the left?

In March 2013 I purchased a new BMW 5 Series from a local BMW dealer. The car was delivered to the correct specification and all was well until I had travelled about 1200 miles (mostly on motorways) when...

Spare wheel supply on a new vehicle

Honda is unable to supply a spare wheel as specified on my order placed and delivered in December. I have the previous year (2012) spare kit fitted but due to the new type of Lithium Ion battery it does...

Faulty car - lost faith in it - can I reject?

I have recently bought a second hand Mercedes-Benz E270. Within a day of having it a fault code started to show on the display. I immediately notified the dealer and dropped it off two days later and...

Rejecting a car as not fit for purpose

In August 2012 I bought a 2008 BMW 330i from my local main dealer. The car appeared to be in superb condition with around 15,000 miles on the clock. However, from day one, the car has suffered from the...

Brand new car broken down and no fault found

Brand new car delivered in October, chosen because of unsurpassed reliability record on warranty direct and JD Power data. Driven towards the Alps, 2200 miles on the clock, for family ski holiday on...

Bought a second hand car and I want to reject it

I bought a used car from a dealer and for the first weekend the car wouldnt start and the garage replaced the battery. Now the clutch is slipping and they want to charge me for replacing it. I dont want...

Brakes have failed - can I reject this Hyundai i10?

Just bought Hyundai i10 from new. 33 miles on the clock and the brakes failed completely. An hour later they were working. I suspect the cold may in some way have contributed, but with the temperature...