Used car has covered 10k more miles than advertised - what should I do?

I have brought a used Audi TT from a main dealer. It was listed on the dealer website as having done 4600 miles, but when it was delivered it had actually done 13,600 miles. I bought the car as a distance...

Can I reject a car over damage and mismatched tyres?

My 2013 BMW 33-D Touring was delivered in August. Upon delivery, I noticed that the car had bodywork damage, which the supplying dealer has repaired. I have now noticed that the on the nearside, the front...

Car damaged due to contaminated fuel - who's to blame?

I purchased a two year old 19,000 mile car from a large car supermarket three weeks ago. I collected the car and drove it the 50 miles to my home. Within a day, the car refused to start and was towed to...

Dealer won't fix or refund my faulty car - what are my options?

I bought a new Mercedes-Benz A250 AMG a few months ago, but have had numerous build issues, mostly with rattles. The dealership has had the car for three weeks and failed to remedy them. I advised in writing...

Car dealer now claims he's a private seller - what are my rights?

Three weeks ago I bought a 2001 Skoda Fabia from an individual who sells cars for a living. He doesn’t have a forecourt, but does have a website with multiple cars for sale. Since buying the Skoda I have...

Can I reject a faulty used car after seven months?

For the past two weeks my 2010 Skoda Favia vRS has been consuming a lot of oil. The dealer has had two attempts to fix it (a breather modification and then a new engine) but the car is still using a lot...

Bought a car which broke down days later. Sale of goods act clarification

On the 21st of Sept 2013 I bought a Ford C-Max from a second hand dealer, explaining, that I drive about 30k a year for work and need a reliable car. I was also driving to Exeter on the Thursday for...

New car needs engine rebuild - what are my options?

I purchased a new Chevrolet Captiva a few months ago. Within weeks of owning the car an oil drip appeared on my driveway and the dealer told me to bring it in for a check-up. However, on the way to the...

Can I reject a car after two years?

My 2011 Land Rover Freelander - which i have owned since new - has developed a slight misfire below 50mph. I have returned it to the dealer multiple times, yet it hasn’t been fixed. The dealer is now considering...

New Ka doesn't match the model in the brochure - what can I do?

I took delivery of a brand new Ford Ka Titanium three weeks ago and I have been in dispute with the dealer ever since. The car is described in the brochure as having a premium steering wheel, shown with...