My new car came with worn tyres - what should I do?

I took delivery of a new Ford Focus Estate fitted with 17-inch Michelin Primacy 4 tyres. The car had 8 miles on the odometer upon delivery. However, when I got home the tyre tread looked unusually threadbare....

I bought a used car from a dealer less than three weeks ago and the gearbox has failed - what is my comeback?

I bought a used car from a dealer less than three weeks ago and the gearbox or clutch has failed. What is my comeback?

A car I bought turned out to be an import - what can I do?

I was never informed that a 7-month-old Discovery I bought was an import and now two years later this has affected the price. The vehicle was purchased from Land Rover main dealer. What can I do?

We bought a car on a PCP but when it arrived it had a smaller engine than was stated - what can we do?

We recently purchased a car on a PCP, using our old car as a trade in. The car we purchased from the dealership was advertised as a 2.0-litre. All signed paperwork states this. On receipt of the V5C, it...

We bought a used car and discovered a water leak - should we return it or get it repaired?

I bought a used Fiesta EcoBoost from Evans Halshaw and after three weeks I noticed there's a 10mm gap where the windscreen meets the cowl vent. When we bought the car the manual was wet and I assumed the...

I bought a car that doesn't have the features advertised - what can I do?

I bought a 2013 Skoda Yeti about three weeks ago. I discovered that it did not have rake and reach steering. It was advertised as a Yeti SE and in the description, it says it has rake and reach (I believe...

We bought a car four months ago and now the alternator needs replacing - is the dealer who sold us the car liable?

My father-in-law bought a car four months ago and the alternator has gone. The garage are refusing to touch it saying it's wear and tear. Are they right

Do you have a standard letter format that I can use to reject a one-day-old defective new car?

Do you have a standard letter format that I can use to reject a one-day-old defective new car?

I bought a car from a main dealer and have discovered that outstanding recall work wasn't carried out - where do I stand?

Could you advise me where I stand regards recompense? A main dealer has sold me a used car (2016) when it has been discovered (since it has broken down in February this year) that there were two non-safety...

Can I reject a car after three months because of a DPF issue?

My Land Rover Evoque has 2000 miles and is three months old. It has developed DPF engine management light failure. Can I reject the car and get my money back or swap for another product? I have read various...