My friend, a named driver on my car, had an accident while driving abroad - why does my insurer now say he's not covered?

I added my friend to my policy when we were going on holiday to Italy together. Unfortunately, he had an accident in the car and now my insurer says he wasn't covered and that the named drivers are only...

Why is my premium so high for a 10 year old, low value car?

I've noted that to insure my car, which is 10 years old and is worth about £1000, costs the same as insuring a similar size car and engine that costs £12,000. In the event of a write off, I will get back...

My premium increased after a no-fault claim - can I recoup that from the at-fault party?

A couple of days, after my insurance renewed, I noticed the insurer hadn't included a no-fault claim on the history of the second named driver on the policy. My wife and I both have policies with the same...

Can I claim for an increase to my insurance premium, as well as for direct damage?

I saw you mention to someone else that it may be possible to claim for future increases in premiums due to another driver's error. Its been my intention to keep all potentially insurable events a secret...

A drunk valet driver crashed my car - how do I claim if he won't report it to his own insurer?

My car was involved in an accident last week. It was being driven by a valet parking driver (driving towards Gatwick to meet us at the airport). My car has been written off and two other cars have been...

My friend drove into my neighbour's wall - the neighbour has now inflated the claim, what do we do?

One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...

Am I obliged to inform my own insurer of a claim that's going through the other party's insurance?

Am I obliged to inform my own insurance company of an car park bump, even though I was not in the car at the time and the lady responsible has admitted fault? She gave me all her insurance details.

Do I need to tell my insurers about an accident if the other party's insurance is handling the claim?

I was parked in a private car park and got hit by a van, minor damage only. The driver who ran into the car gave me his personal details, and those of his employer (but not insurance details), saying that...

I had a crash in my wife's car - do I need to tell my own insurer or just hers?

I was driving my wife's car and we had a car crash. Both of us are covered fully comprehensive. Presumably, I'll need to inform my own insurance. The incident is being dealt with by my wife's insurance....

My BMW was lightly damaged in a car park - can I insist on her insurer using an approved repairer?

My car was bumped in a car park this morning. The lady responsible admits it was her fault. The damage is not massive, but the BMW body shop estimate that repairs to the door include repainting more than...