Where can I get a replacement central locking unit for my Mercedes-Benz A-Class?

On the 10th of this month I bought a 10 year old A-Class Mercedes-Benz from a local dealer. Within a couple of days I found that the central locking unit did not always work - then it stopped working altogether. The dealer tells me that my 30-day warranty does not cover this so I am looking for someone who will sell me a new unit at a better price than Mercedes-Benz - can you help?

Asked on 28 May 2010 by Beatrice Bell

Answered by Dan Harrison

Evans Halshaw should repair this, whether it's covered under the warranty or not. Under the Sale of Goods act, they should have told you that the central locking was not working at point of sale or repaired it. You have a reasonable expectation that the central locking should work. Have a read of our consumer rights section: www.honestjohn.co.uk/faq/consumer-rights

Tags: buying a used car consumer rights central locking sale of goods act repairs

Similar questions

My 2006 BMW 320d has developed a central locking fault two months after I bought it - should the dealer repair it?

I purchased a 2006 BMW 320d E Touring Auto for £14,000 from a private dealer on 8 May 2010. Today, the car has developed a fault with the central locking system and I am unable to unlock the driver, passenger...

My daughter bought a used Smart Fortwo with inaccurate mileage and a number of problems - what should we do?

My daughter bought a Smart Fortwo Cabriolet (used) which was said to have been serviced and MoT'd before she picked it up. They gave it an advisory saying that they couldn't MoT it properly because of...

Is my Citroen Xsara Picasso covered by the Sale of Goods Act?

Are cars covered by the Sale of Goods Act 1979? My five-year-old, 29,000 mile Citroen Xsara Picasso suffered a catastrophic clutch failure with little warning, requiring new clutch and DMF. As the vehicle...