My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford?

My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which the car was recalled in the USA. The harness was...

How do I find out if my vehicle is involved in a recall?

I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...

We were charged £750 for a new EGR on an Audi A3 we'd owned for seven months - is this fair?

My daughter recently bought an 2010 Audi A3 TDI. It cost £6500 and she had it for seven months when the EGR valve needed replacing. We took it back to the dealers and they charged her £750 to replace it....

The engine of my Ford Focus 1.0 failed because of a known fault - why won't Ford accept my claim?

My engine recently failed due to the faulty degas pipe, I have been in contact with Ford and they have asked for Service History records. I have provided my log book with stamps but they will only accept...

Is there a known fault with the DSG on my 2012 Skoda Octavia?

I've been told by my local Skoda dealer that my 2012 Octavia 1.8 TSi DSG Estate needs a new DSG as it suffered a failure. They found metal debris in the gearbox when they stripped it. Any ideas why it...

I had an accident due to safety issues with my Audi A3 - what do you advise I do?

I had an accident whilst driving my Audi A3 and have now received a letter regarding a safety recall for NOx emissions. The letter states that until the safety modification has been carried out, I must...

Water leaked into the engine of my van and now its ruined the ABS - what can I do?

My 2013 Peugeot Boxer had water leak into the engine compartment, this has been happening from new. It's damaged the computer and the ABS system. Estimated repairs are £3000 and the van has only done 16,000...

The Sensotronic Brake System on my Mercedes had failed - do I have any chance of a contribution?

The Sensotronic Brake System on my 2003 Mercedes-Benz E-Class failed in May of this year. It had had all the relevant recalls and has been serviced by a Mercedes garage (the same one) for its entire life...

I want to buy a left-hand drive pick-up for towing - would importing one be the best way?

I need a two or three year old Nissan Navara or similar to pull a fifth-wheel caravan. It will be used for long trips around mainland Europe. What is the best way to obtain the vehicle? Go to France and...

Is the dealer liable for not doing the recall on my Volvo V50?

Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...