Is water ingress covered under Ford warranty?

My Fiesta is 21 months old and water has suddenly started to accumulate in both rear seat passenger footwells. Having visited my Ford dealer and phoned Ford Customer services I'm told that water ingress is not covered under warranty after the first year. Is this correct?

Asked on 6 January 2016 by Bryan

Answered by Honest John
The Ford warranty is one year manufacturer followed by two years dealer. However, what you have been told is unacceptable, so, providing you are dealing with the same dealer who supplied the car, you can demand that it is repaired. However, first yo need to check that the leak is not your fault.

Lift the bonnet and make sure that the drains from the bulkhead vent well are not blocked, leaving rainwater nowhere to go except into the car. Check that you have not done something with carpeting that interfered with the door seals. Check the door bottoms and use a wooden stick to make sure that the door bottom drain holes are not blocked. If you need law, it's here: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I have a 2014 Ford Kuga which has developed a leak on the passenger's side of the roof. My local dealership says they will look at it but the leak may not be covered under the three year warranty. They...
I bought a Vauxhall Astra from my local dealer 12 months ago. I have taken it back to the garage three times over water leaks. The main problem is the rear doors, with water getting into the door panels....
I have a 2010 Mercedes-Benz SLK 200, which I bought last year for some much-needed fun after the first pandemic lockdown. Recently, I have noticed a large amount of water in the boot (spare wheel well)...
Related models
Sharper looks than the previous Ford Fiesta. Comes with the award-winning 1.0 Ecoboost three-cylinder.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer