My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

What is the OEM specification for the engine oil in a 2016 Vauxhall Astra Sports Tourer 1.6 diesel?

Can you tell me the OEM specification for the engine oil in a 2016 Vauxhall Astra 1.6 diesel? After hearing rumours of emission upgrades, I'll be having my car serviced at my regular garage (non franchise)....

Can you recommend a quiet car with a decent boot?

In recent years I've suffered hearing loss, so with cabin noise it's difficult to converse with my wife while driving our 2013 Ford Fiesta. We are now looking to buy a similar size vehicle. Can you recommend...

I had the cam belt on my car changed seven years ago - does it need another one now it's hit 60,000 miles?

I have a 2013 Renault Clio 1.4 and it has done just shy of 60,000 miles. It's already had a cam belt change seven years ago (25,000 miles ago). Will it need another belt change?

The timing chain on my 2013 Renault Clio has failed - should I push for Renault to cover the full repair costs?

I've owned my 2013 Renault Clio 0.9 since new and it has done 36,500 miles. The car has a full service history. The timing chain has failed and is currently with a Renault repair centre, customer services...

Why did the sunroof of my car shatter without warning?

Have you come across many cases of sunroofs shattering for no apparent reason whilst driving? This happened to my 2015 Renault Megane recently. The roof was closed at the time and I was travelling at 50mph...

My insurer won't continue to insure my left hand drive car - what do I do now?

I have a Renault Clio, five door, LHD, diesel and the insurance is coming up for renewal. I phoned the insurance company to change some details and mentioned that on the insurance documents they have the...

Why has my Renault Captur depreciated by 55 per cent in a year?

I have a Renault Captur DCI automatic bought new in June 2016. It now has 9000 miles. The cost was £23,400, Renault advise a trade in value of £10,000. After 12 months this is a devaluation of 55 per cent....

Why is my Renault Clio stuttering through low gear changes?

My 2006 Renault Clio seems to have developed an intermittent fault. It's ticking over slightly high when in idle and the temperature gauge drops to zero. When this happens it also stutters a bit through...

I only do short trips - should I trade my diesel Renault Captur for a petrol?

At present, I own a 2015 Renault Captur 1.5 dCi. I use it for short runs around town, with the occasional 50/75 mile trip. My son tells me I would be better with a petrol Captur. Do you agree with him?