Selling your classic car? It's FREE to list your car on Honest John Classics | No thanks

Our Honda Concerto has been stolen and insurer isn't helping - what should we do?

Our treasured Honda Concerto with mileage of 27,499 has just been stolen. We are receiving shoddy service from Direct Line despite being long time customers with fully comprehensive insurance. Could you give us some guidance on what we should look for? We have been told that even if the car is found it i unlikely to be usable or repairable. It also appears that they may have some difficulty in restoring us to the position we were in prior to the theft. Accordingly, any guidance you can give us on any financial settlement would be of great assistance.

Asked on 23 June 2017 by philippa steel

Answered by Honest John
An H reg Concerto has almost no value, despite the low mileage of yours. That's why Direct Line's replacement service will find it extremely difficult to deliver. A real shame.
Similar questions
Earlier this year I bought a new Porsche Cayenne and paid to activate the inbuilt tracker system. It occurs to me that, being a factory-fitted item, they are possibly all the same, enabling thieves to...
Our car was recovered after being stolen and used in a crime. It looks like we will have to take it back from our insurer even after giving them the keys and logbook. My wife is traumatised by all this...
We were burgled at Christmas and our car was stolen using my wife's car key. This has now been settled, but it's been registered as an at fault claim. How is the theft of a locked, alarmed and secured...
 

Compare classic car insurance quotes and buy online. A friendly service offering access to a range of policies and benefits.

Get a quote