Any idea how to get goodwill help for a problem with my Jazz?

Honda are refusing to help me with my Jazz Gearbox problem on a 54 plate at 80,000, a known issue on Jazzes. I was wondering if you can offer any advice on how to put pressure on them or shame them into...

Out of warranty Land Rover sat-nav repair

My daughter has a Land Rover Freelander which is one month out of warranty. The car has suffered a satnav failure and after testing the dealer declared the whole unit kaput. The dealer has quoted her...

Buying an extended warranty - what would you recommend?

My BMW Z4 factory warranty is due to expire. I have received a letter from BMW Warranty offering me an extended warranty. My car has done 33,000 and has a full BMWSH. For comprehensive cover for 12 months...

Incorrect warranty repair?

The head gasket was renewed on my 2010 Peugeot 207 under manufacturer warranty. The failure resulted in oil leaking into the coolant system. The coolant system was not flushed and now there is still oil...

Is this 'wear and tear'?

Bought a Honda Civic from a main Honda dealership six months ago, recently a Saab engineer had a look over and said (quote) "There's a transmission whine at idle and reverse gear engagement is very,...

Is Mercedes liable for sensotronic brake control failures on a Mercedes E320?

Mercede-Benz has confirmed via diagnostics that the SBC unit on our 2004 Mercedes E320CDI has gone. I am aware there have been problems with this unit, possibly even a recall. Mercedes have offered to...

Porsche logging 'exceeded revs' from ECU

I have owned several Porsches for more than 10 years and have always properly maintained them with dedicated Porsche garages and warranties. On renewing the warranty for my current Boxster I was told...

Warranty work taking too long

Four weeks ago I had my car serviced for the second time and was told by the garage that there was an oil seepage from the gearbox that might turn into a leak in the future. I had the work done only to...

Faulty trim on my car - what do I do?

Please comment on the below draft before I send it? Dear Sir, I refer to my previous correspondence of the 29 August 2012 and its contents. Having now taken legal advice I must now inform you that...

Who pays for the problematic exhaust?

My son bought an Audi A6 2004 model from an independent dealer. After 2 weeks the exhaust needs replacing. The garage initially said it would not pay as their warranty did not cover exhaust wear and tear....