Suzuki Swift - should I extend my warranty?

My Suzuki Swift diesel has come to end of warranty and now offered extended warranty. Would this be worth it and what should I look for, and would DPF be included? Car is three years old, just had MOT...

Can I claim against my dealer for rust damage to my Mercedes-Benz A-Class?

I have a 2005 Mercedes-Benz A-Class. Taking golf clubs from the boot I noticed evidence of water and while washing the car I also discovered signs of paint bubbling on both side doors. Surface disruption...

Our camper van has developed a fault and the seller won't fix it under warranty - what can I do?

Less than three months ago my husband bought a newly converted campervan. It was a classified ad on an eBay business account stating it had a full engine and gearbox rebuild following a timing belt fail,...

Why don't drivers have their cars serviced at independent workshops instead of franchised dealers?

I read with interest your replies to AB and JD about the advisability of franchised dealer servicing in order to keep a new car warranty valid. Over the years I have experienced the efforts of both franchised...

Why won't my dealer help with a pre-existing fault on my Ford Focus?

At the end of March I purchased a 2005 Ford Focus 2.0TDCI with 89,000 miles from a small independent dealer in South Croydon, with a oil change thrown in for good measure. Four days later I noticed that...

Early oil change - warranty implications?

Following your advice, I intend having the oil changed on my BMW X3 earlier than scheduled (1yr, 11k miles). Will having this work done by a non-franchised dealer affect my warranty? I'll insist on BMW...

Mercedes-Benz won't replace my rusting tailgate

I have a Mercedes-Benz E-Class. It has been serviced by Mercedes-Benz dealers to date and should be covered for Rust for 30 years. My problem - a corroded tailgate - was investigated by Tonbridge dealers...

Replacing a keyfob for a C-MAX?

I have a Ford C-Max (12 reg) purchased virtually new in October last year which is still under its 2 year warranty. I have lost one of the remote keys and need to get a replacement. The key fob has a...

Should I consider a diesel or a petrol Focus for a 300-400 mile weekly mileage?

I need to change my car, and would like to remain loyal to the Ford Focus. I currently drive between 300 and 400 miles every week, the majority of this is motorway driving. Should I consider a petrol engine...

Thanks to Ingrams Volkswagen of Ayr.

I have a 2004 Volkswagen 2.0i Passat, bought new from Ingrams dealers in Ayr, now with 84,000 miles, maintained since new by Ingrams of Ayr. The car has been serviced regularly at Ingrams, and after its...