Ask Honest John

Most recently answered hire cars questions
I hired a car at an Irish airport last week and found that the excess protection insurance was greater than the cost of hiring the vehicle. Is there an insurance company that covered the excess and is...
Your correspondent HK of Poynton reported the practice of a hire car company at Murcia airport charging for a full tank of fuel. I frequently use this airport as I have an apartment in the vicinity. I...
I booked a hire car in Majorca in June though a broker paying in full in advance. The terms and conditions on the voucher (there are also terms and conditions on the broker’s web site so plenty to wade...
Your excellent column in Saturday's Telegraph exposes some serious issues, exemplified by MM of Hawick (13-08-11). Can you recommend a best procedure for dealing with an incident which requires car recovery...
I was interested to read your letter headed ‘Decline and Fall’ in the DT dated Saturday 13 August. I had an almost identical situation arise as MM of Hawick which involved the same insurance company. Last...
I am interested in buying one of the Addison Lee Ford Galaxy 2.0 TDCI 6-speed automatics that the cab firm disposes of at 3 years old. However, i am wary of how much mileage these cars have done in such...
My daughter hired a car in Portugal last week. After only a few miles the exhaust dropped off. She called the rental company who came out to get the car ,and charged her €900 for excess before they would...
Having read the letters on car hire in Europe and having been stung good and proper by Hertz at Toulouse airport, we have a son about to go to California on his own where he will be renting a camper van....
I want to hire a car in German this Christmas. The hire firm is telling me winter tyres are extra. Hasn't the law changed in German making winter tyres compulsory? So if the hire firm gives me a car without...
I know from past columns you have written that you often visit Thailand and therefore you are familiar with the driving regulations. I have been on holiday there on a number of occasions but never driven....
 

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