Can my daughter reject her problem-ridden car even after repairs have been attempted?

My daughter's car has been returned to the dealer five times for various faults since purchase on 2 April. Although the dealer has addressed the faults my daughter has no confidence in the car, which has had engine cutouts while driving, forcing her to try to control the car with no power steering. The latest breakdown came on holiday in Devon and the RAC was unable to repair it, so she paid £300 to have it transported back to the dealer. The dealer is now repairing/replacing the ECU. My daughter is fearful that the same problems may manifest themselves while driving with children. Can she ask for a refund under the Sale of Goods act, even though the dealer has carried out repairs? She does not want the car back.

Asked on 15 June 2010 by micra

Answered by David Ross
If this is a new car you could possibly reject the car. This could mean a long wait for a replacement, though. Have a read through our guide on how to reject a car: www.honestjohn.co.uk/faq/consumer-rights.
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