I can confirm that Suzuki's Accident Aftercare service offers a good service for consumers.

You have expressed your worries recently that manufacturer-recommended accident aftercare might be tarred with the same brush as accident management companies and credit hire operators. But the Suzuki programme is wholly funded by Suzuki at no cost to its customers. The return is a higher throughput of Suzuki cars into the approved body shop network, as well as profit from genuine parts sales rather than fitment of aftermarket parts as stipulated by some insurers. In stark contrast to the rest of the accident management and credit repair industry, whose average rental days per repair range from 15-27 days, the average rental days for vehicles repaired under the Suzuki Accident AfterCare in 2010 was just 9.7 days with 45 per cent of repairs completed in five days or less. Therefore Suzuki Accident AfterCare provides obvious benefits to all insurers of Suzuki drivers.

Asked on 2 May 2011 by AP, Suzuki GB PLC, Milton Keynes

Answered by Honest John
That's what I wanted to hear and is the best thing to convey.
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