Premature rust, what are my rights?
I have 2019 Nissan Qashqai. All four doors have small spots of rust at the top and bottom. Whilst being serviced they also said a door isn’t aligned properly. They’ve said they can touch the rust spots up but I’m concerned that they will just rust again. Do I have the right to ask for the doors to be replaced fully or are there any other options legally open to me?
Asked on 1 June 2022 by Nicola McNamara
Answered by
Dan Powell
Every new Nissan in the UK is sold with a 12-year perforation from corrosion warranty. This covers you against a manufacturing defect that results in rust. Your vehicle may also be within its three-year paintwork warranty.
If the rust spots are caused by a manufacturing defect then I would expect the dealer to respray the doors. However, if the rust spots are caused by damage (stone chips, for example) then it'll be classed as damage and you'll need to pay for the doors to be repaired.
If the rust spots are caused by a manufacturing defect then I would expect the dealer to respray the doors. However, if the rust spots are caused by damage (stone chips, for example) then it'll be classed as damage and you'll need to pay for the doors to be repaired.
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